On October 10, 2010, I searched twitter for "online help". Here are some of the results relevant to my research on user-authored online help:
Note: Since tweets are public, I am posting the entire twitter message including the user's name:
:
Evaluating at work, but unusual email setup makes it difficult - online help useless, and impossible to actually talk to anyone!
:
Great new feature from the sprint: online help in hg serve () (this tweet was re-tweeted several times)
:
This is , nawt yhur online help center about 3 hours ago via Twitter for BlackBerry®
(this one is interesting because one twitterer is telling another twitterer to stop using twitter as their online help center)
:
Using default views in your module | Views online help (this tweet refers to application online help)
: tried hooking up netflix but it seems kinda squirley. can't get online help to work either
(this user tried the online help for netflix and THEN went on twitter to complain about it)
: RT : For me, much easier 2 learn from worked examples; online help gives me list of obscure options. So, barely use R ...
For me, much easier 2 learn from worked examples; online help gives me list of obscure options. So, barely use R in a Nutshell 4:24 PM Oct 9th via tweetout1.0
(this user is refering to learning from examples over the online help which gives a bunch of obscure options)
(but there is no reason why online help can't contain examples)
: Re: Got a damaged Tail Boom from Hk...Now what ??: hi chokxion hk website there is online help. ask the representa...
(a user sent this posting from a forum to twitter - one of the responses to the posting was to visit the online help)
: & are so frustrating! Online help via headings & forums = hours. A waste of time. All I want is to request something!
(this is particularly relevant since we are using gmail and google groups for my graduate research studies course)
:
If you are in doubt about your written French, get reference and online help from French lexicon and grammar site. (this is a little bit of marketing)
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