Online Tutoring

At least one research article found that students "preferred and performed better with human interaction instead of finding information on the Internet themselves." The human interaction included both face-to-face contact and contacting a tutor by electronic means including chat rooms, video camera, email, and text messaging. This shows me that at least students prefer getting help from another human being rather than "finding information on the Internet themselves."

Does this mean that using online help is the same as "finding information on the Internet themselves"?